What Some Of Our Clients Have To Say About Our Bureau Services
"The performance of this company has been exceptional. Bad debts are extremely low. I have never had a single complaint regarding ELMed from any one of my patients; and this, whilst they retain full responsibility for all collections and liaison with patients around account matters. I can strongly recommend ELMed to assist with Medical Practice Management" Dr Dave Kettles (Cardiologist)
"The ELMed Team have been efficient and highly professional. Not only are my administrative fees less than they were before, but my outstanding debt (Age Analysis) is markedly less and the number of patients that have had to be handed over for debt collection has reduced dramatically. In a community as closely knit as East London, proper communication with patients is of utmost importance. The ELMed Team are polite over the phone and sympathetic to patients' requests. That being said, they are also firm with deadlines and creative when it comes to repayment options. I know them to be dependable, responsible and courteous. I can confidently recommend the services of ELMed" Dr Wayne Lubbe (Cardiologist)
"We joined ELMed at the beginning of 2021. At that stage our 120 days were out of control. They took on the challenge and with their extensive knowledge of billing practices and codes, their commitment to follow up accounts and their excellent communication skills, they managed to turn the ship around. They went the extra mile to help us to train and support new staff members with great success. We found the staff at ELMed to be extremely helpful at all times and they maintain high ethical and moral values" Dr Jacques Du Toit (Cardiologist)
"I am grateful to Mr Eddy Browne and his Team at ELMed for having assisted my practice to grow rapidly by helping with the smooth and correct billing processes. Without this assistance, I would have certainly under-billed or exposed myself to a lot of unwelcomed auditing. I would definitely endorse ELMed in playing a big role in assisting Specialist Practices to grow financially, taking a large portion of the administrative stress away" Dr Simphiwe Sifuba (General Surgeon)
"We find ELMed to be extremely ethical and above board. They are professional and take their billing and accounts management seriously. They have good systems in place and their follow-ups with Medical Aids are commendable. They treat our patients with great respect at all times. I highly recommend ELMed. They are reliable and always go the extra mile" Dr Lulamile JamJam (Specialist Physician)
